Kissing Tree - San Marcos, TX

My home is under construction. I have high hopes, but I fear serious problems are likely to happen unless we catch and prevent them. Brookfield does have their own QC staff but owners need to look out for themselves. Frequent visits to your job site plus careful review of your plans and billing estimates while in the planning stages would be prudent. Judging from discussions with current residents, my fears are well founded. The litany of issues was surprising given Brookfield's reputation in other developments.

There were tens of thousands of dollars of duplicate and mistaken charges in our estimates. Some of the errors were to our benefit, most were not. It was not malicious, it seemed more to be sloppiness. I spent 40+ hours doing work at home between sales and design meeting, cleaning up the bulk of the mistakes. I cannot tell for sure because Brookfield will not provide a final cost until after construction is complete. Prospective customers should be actively reviewing their documents, based on our experience there is a significant chance serious pricing errors will exist.

We have sought an explanation about how Brookfield plans to deal with a thirteen-foot elevation change from the front to the back of our house. The only answer we have is "Brookfield will comply with the San Marcos building code". Literally nothing - not on our plans, not in any of the design or architecture meetings, nothing from sales. I fear what we will get to choose from is either a two-story narrow concrete staircase or a $100,000+ proposal to build something more suitable for a 55+ year old resident all sprung on us in a surprise meeting late in the building process.

It took eight months and four prospective sub-contractors to get a quote for the pool in the model home, less some of the features. Brookfield finally came to us with a $197,000+ quote. That was over half the base price for our home for a modest sized pool with a spa and decking. The price quoted seemed exceptionally excessive.

I feel like the prospective residents have a neon "sucker" sign over their heads. Some of the items like fencing, pools & decking, extra cabinets etc. were gob smackingly expensive. This is not a knock at the sales and design staff. These problems originate with management and potentially are a harbinger of difficulties to come. We would seriously consider walking away from Kissing Tree if the cost to cancel was not an issue.

Beware that the model homes do not reflect what is actually for sale at Kissing Tree. Do not expect anyone to point out these differences to you. Some of the items in the model homes can be purchased at extra expense while others can not be bought at any price. Even somewhat basic things like doors and windows will exist in a model home but be a plaster wall in your home. It is essential to go over your drawing / plans with exceptional care because what you saw in the model home is not exactly what you are going to get.

We give Kissing Tree two stars rather than one because the project is only partially complete, maybe things will improve. At this point in time, we are angry, disgusted and a little outraged over the problems we have encountered so far. All we can do is hope for the best but fear the worst is yet to come.

Got a chance to come back and see some progress on the community and it is very exciting to see. They have a lot of homes built and finished already and they have broken ground on the clubhouse campus!

After several visits to our daughter and her family in Lakeway TX, my wife and I decided we wanted to live in the Teaxs Hill country. We have lived in California our entire lives so we spent a fair amount of time looking at all of the 55 and better communities in the hill country. We were very excited when we found Kissingtree. The location, the choices of homes, the young vibe, the amenities, and the choices of modifications to homes made Kissingtree an absolute NO brainer. We are waiting for a lot and home combination that has everything we want. Hope they release more lots soon. Can't wait to call Kissingtree home

This is going to be an incredible community. It sounds like a lot of the facilities will be in by the end of this year and when they are, the residents here will be very busy. The homes are extremely unique and there are enough choices to find a style for everyone. Very excited to see how this community grows.