We moved here in January of this year from CLEARWATER Beach, totally renovated our unit ... as a result we needed numerous permits. Even noticed an ant problem in our lobby area, maintenance was there within an hour taking care of the problem. Neighbors go beyond being friendly and willing to over extend themselves. The buildings are on a regular maintenance schedule, painting & roof ... OTOW doesn't wait until the roof is so old it starts to leak, they replace before they get to that point. Some people get annoyed at the need for permits for certain types of work you do, I believe it only helps to maintain the integrity of the building. When I first approached the office re our renovation, they even suggested that I put in request for all work at the same time, thus only paying one fee vs five. I found the office staff to be very efficient and easy to work with.
Maintenance is deplorable. Management is difficult to deal with. They only care about looks of the office area.