The sales process was very good for us buying a new house for the first time. The mortgage process was also very clear and the communication was timely and helpful. It was helpful to be able to see the house as it was built (we lived 1.5 hours away before moving here).
Some challenges now that we are in with getting the punch list done and grading issues with the outside lawn area between neighbors but we love the house overall and the neighborhood. It is a learning process to know who to communicate with to get things resolved so that is a process but I imagine that is true anytime you build.
Overall, the sales and mortgage people were very helpful and friendly but communication from the builder over our concerns has been a challenge. Hopefully it will all work out. We have been here one month.
We are so happy with our new home in Edgewater in Elgin Il. Everyone is so friendly and helpful. Jacie Goodman our Realtor was a joy to work with she worked very hard finding us just the right house. The communication she had with us was the best we have had in any home buying experiences. The people at Del Web are very responsive if you have a problem and they follow up with you after the repair has been made to make sure the repair was done to your satisfaction We could not be be any happier with our decision to move to Edgewater.
I have lived at Edgewater since 2011 and really like it. My daughter and her family live in Geneva and my son with his family lives in Algonquin so it's the perfect central location. Everything I could need is available along Randall Road and it's pretty close to I-90 too. The clubhouse is very nice and there are lots of events and activities to participate in. I enjoy keeping busy and spending time with my friends here. I also considered Sun City out in Huntley and while it is also very nice, I just preferred this location more than driving the extra 10 minutes out to Huntley.